Lonny Ostrander, Puzzle HR | Care for your customers, and they will care for you

With the onset of the COVID19 pandemic, people began to hurt. Lonny Ostrander, CEO of PuzzleHR, didn't hesitate to act. He hopped on the phone to learn about exactly what his customers need.

Using the tools gained from vast leadership experience in top HR firms, Lonny skillfully adjusted the direction of his rapidly-growing company in response to the crisis. To inform this pivot, he reached out to his customers.

He learned what they needed. He served them powerfully, from a place of deep care.

That’s what this conversation is all about.

“Build the relationship first and the business and the company second.” And, from there, the company will only grow for the better.